Help centre
Answers grouped by what you are trying to do.
Account and sign-in
Signing in with your phone number, resetting your PIN, changing your location, and what account approval means.
Posting
Creating listings, services, jobs, events and discussions, editing a post, and why a module may be temporarily unavailable.
Buying and paying
Adding to cart, approving the M-Pesa prompt, finding your order reference, and what to do if a payment fails.
Selling and earnings
Managing orders, tracking earnings and requesting a withdrawal.
Trouble and abuse
Reporting content, blocking a member and disputing a transaction.